Cancellation & Refund policy

All consultations are paid in full at the time of booking.

If you need to cancel or reschedule, 24 hours notice is required via email – – limited to one cancellation per reading. Refunds for cancellations are minus the deposit fee of 50% of the total amount, the booking fee and any fees incurred in refunding you. Cancelling or rescheduling within 24 hours before your appointment or not showing up at the agreed time (arriving late) forfeits your payment and appointment. Appointments are automatically cancelled 10 minutes after the allotted time if you don’t show up.

Incorrect birth data forfeits your payment & allotted appointment. Please double check your birth data before submitting. If you do not have an accurate birth time, contact Dru BEFORE booking. Purchasing a reading without making contact about this can result in a full refund minus booking fees.

Each consultation requires hours of preparation for me to be able to deliver you quality work. I do not offer consultation without prior research, unless I am reading at a pop up location. Booking a consultation means we are mutually agreeing to meet at this time and date, and I can no longer offer this time to someone else. Your appointment starts at the time we agree to meet. See above for late arrivals.

If I need to reschedule I will give you 24+ hours notice.

I reserve the right to refund any payment where I feel there is abuse, disrespect or that I can not offer you what you are asking for.

For Astro Tattoo cancellation / refund policy, see here

All gift certificates are non-refundable and need to be redeemed within 9 months of purchase.

Refunds and replacement documents will not be offered for incorrect birth data submitted on the Astrological Make Up document.